| Terms & Conditions
Terms & Conditions 2017-07-25T12:40:08+00:00

TERMS & CONDITIONS:

 

By accessing or browsing this website you are agreeing to these Terms & Conditions. We reserve the right to amend these Terms and Conditions at any time without providing notice to you.

These terms and conditions apply to this website only.

You must be over the age of 18 years to use, view or purchase from this website. By making a purchase on this site, you are agreeing that you are over 18 years of age. We cannot be held responsible for the actions of anyone using this website who is under 18 years of age.

Some of the products for sale on this website may contravene laws in some Australian states or territories. It is the duty of the purchaser to ensure the product is legal to own where they live.

SMOKE DREAMS will not be held responsible in the event of a customer contravening the law.

All smoking instruments sold on this site are intended for use with tobacco or legal tobacco alternatives. By purchasing a smoking implement from this site you agree that it will only be used for legal purposes.

 

Your information

When you create an account on this website, you agree to provide us with accurate personal and contact information. If you have provided incorrect information, we cannot be held responsible for any issues arising from the use of this incorrect information.

We also reserve the right to refuse to supply any person and close any account for any reason at our discretion.

 

Purchases, Refunds and Returns:

When you make a purchase on the Smoke Dreams website, you are agreeing that you are an authorized user of the credit card or debit card used to place your order.

Smoke Dreams values the security of your personal information. All details entered into our site go through a secure socket layer technology (SSL).

Details are securely transmitted in order to be processed; however we never store your credit card details.

Any fraudulent use of a credit card or other payment methods to this site is a serious offence under Australian law and will be referred directly to the police.

 

Payment will be processed at the time you place an order.

 

All product descriptions and prices are made in good faith and shall be accurate to the best of our ability. Any errors in description or pricing will be rectified by us when brought to our attention.

If a purchase is made based on a description that is inaccurate the customer will be entitled to a refund (as long as the product has not been used and the product packaging, ie; factory box the item came in, has not been damaged in any way).

 

Products cannot be returned due to:

  • Damage caused by misuse or negligence.
  • A change of mind by the customer.
  • Any damage or imperfections stated in the item description when purchased.

All purchases are final and returns are not accepted, unless items are faulty.

This excludes breakages due to the delivery process; we need to be notified within 48 hours of delivery, with photo of the broken item (the item can then only be returned if it has not been used and you have notified us within the specified time period).

Claims on faulty items need to be made within 7 days from time of purchase.

We will refund or replace any items that are found to be faulty. If you feel your item is faulty, please contact us at info@smokedreams.com.au and we will then advise you on how to return your item.

The customer will be liable for the cost of return of the product.

SMOKE DREAMS may refund this cost at our discretion after assessing the returned product, or we may make alternate arrangements.

 

All of our parcels are sent with a signature required, If no signature required is authorized by the customer we take no responsibility for the outcome of the delivery if it is to go missing once delivered.

 

While we try to ensure that all the information on our website is accurate, unfortunately errors may sometimes occur. If an error has been made, we will inform you as soon as possible. We are under no obligation to fulfill an order for an incorrect item.

We cannot guarantee availability on all items and reserve the right to cancel any order at any time.

If an item is out of stock at time of purchase, you will be notified so other arrangements can be made.

 

Pricing Policy

All prices are in Australian dollars, inclusive of GST and subject to change without notice.

 

 

Disclaimer of warranties and limitation of liability

THIS SITE IS PROVIDED BY SMOKE DREAMS AS IS AND AVAILABLE BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, SMOKE DREAMS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. WE DO NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAILS SENT FROM SMOKE DREAMS ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. WE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.